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What are Document Delivery and Interlibrary Loan Services?

Document Delivery Service (DDS) provides you with fast delivery of copied articles, book excerpts or other documents from our existing collections. Such items can normally be scanned and sent to you electronically or mailed, or printed out for pick up from the Circulation desk. However, historical materials are handled only on a case-by-case basis which means they may not always be available for DDS due to possible damage in handling.

Interlibrary Loan (ILL) Service is the result of our participation in a national network of libraries that makes it possible to deliver resources not found in our own collections. Libraries all over the country cooperate to borrow and lend from each other on their users’ behalf.

Who may use the Document Delivery/ILL Services?

All cardholders are welcome to use these services. Texas Medical Center users must supply an email address from a TMC institution with which they are affiliated, and must also have been issued a Library Card number by The TMC Library.  For non-cardholders, only non-returnable items (like copied articles and book excerpts) may be requested.

How can I make a request?

All users should place their requests using our ILLiad Request System.

How long will it take?

Interlibrary Loans normally take 3-5 days to fulfill depending on where your items are located. At your request, we’ll provide an expedited service of Same-Day RUSH for an additional fee.

Document Delivery of items that are located within the TMC library can be delivered to you much more quickly, usually within 24 hours or so.

How will I receive my documents?

Several delivery options are available:

  • Pick-up: You can pick your items up at the Circulation Desk
  • Web Delivery: Your documents can be scanned and posted to a secure website for download or printing
  • Mail: We can send the items to you via the US Postal Service
  • Fax: We can fax documents to you (an additional fee may apply for long-distance faxes)

View the Fee Schedule for rates, payment options, and information on our limited free service for qualified users.

An Important Note about Copyright:

Most publications you will obtain are copyright-restricted. The TMC Library abides by the provisions of U.S. Copyright Law. Your Interlibrary Loan Registration Form includes a copyright statement, as will any materials delivered to you. Please, read the terms carefully and observe the law.

Contact Us

Customer Service ContactAlisa Hemphill
Telephone Number713.799.7105
Fax Number713.799.7180
Hours of Operation8:00a.m.-5:00 p.m., Monday thru Friday
AddressHAM-TMC library PC/ILL Department
1133 John Freeman Blvd Houston, TX 77030