What are Document Delivery and Interlibrary Loan Services?
Document Delivery service is a time-saver. Our staff will copy articles, book excerpts etc. you need from our existing collections. Such items can normally be scanned and provided to you electronically, mailed, or printed for you to pick up quickly from the Circulation desk. Historical materials are available only on a case-by-case basis because of the potential harm that may be caused by handling and exposure.
Interlibrary Loan (ILL) Service is the result of our participation in a vital network that makes it possible to deliver resources that are not in our own collection. Libraries all over the country cooperate this way to borrow and lend from each other on their users’ behalf.
Who may use the Document Delivery/ILL Services?
All are welcome to use these services. Non-cardholders, however, may only request non-returnable items (like copied articles and book excerpts.) Texas Medical Center users must first have been assigned an email address by a TMC institution with which they are affiliated, and must also have been issued a Library Card number by The TMC Library.
How can I make a request?
All users should place their requests using our ILLiad Request System.
How long will it take?
For Interlibrary Loans, a standard request normally takes 3-5 days to fulfill, depending on where we can obtain your items. An additional fee can be paid for expedited service (Same-Day RUSH.) Document Delivery of items located here in the library is typically available within a day or so, but precedence is given to the items that must be obtained from elsewhere.
How will I receive my documents?
Several delivery options are available:
- Pick-up: You can pick your items up at the Circulation Desk
- Web Delivery: Your documents can be scanned and posted to a secure website for download or printing
- Mail: We can send the items to you via the US Postal Service
- Fax: We can fax documents to you (an additional fee may apply for long-distance faxes)
View the Fee Schedule for rates, payment options, and information on our limited free service for qualified users.
An Important Note about Copyright:
Most publications you will obtain are copyright-restricted. The TMC Library abides by the provisions of U.S. Copyright Law. Your Interlibrary Loan Registration Form includes a copyright statement, as will any materials delivered to you. Please, read the terms carefully and observe the law.
|Customer Service Contact||Alisa Hemphill
|Hours of Operation||8:00a.m.-5:00 p.m., Monday thru Friday
|Address||HAM-TMC library PC/ILL Department
1133 John Freeman Blvd Houston, TX 77030